Always the best burgers. Love ordering from HAVANAS, although the website on mobile could do with a little bit of work. It's not bad though, really useable.
Would give 5 stars for delivery time and service from driver the feedback would only allow 4 stars. As always good quality and tasty. Cheltenham’s best burgers by far!
Don't put so much sauce on the burgers, you only need a little, mine was soggy with the amount of sauce on. Or better still, have the sauce in sachets to add yourself before you eat!
Amazing food and service The food was nice and hot, the delivery driver was really nice I would highly recommend eating here. I would order from here again. Thanks.
Very good service. And very polite and nice delivery driver.
Food is great but very expensive for what you get compared to other local vendors.
Food is great but very expensive for what you get compared to other local vendors.
Having the estimated ready time as ASAP is really misleading. A time would be much more appropriate
Amazing food and service The food was nice and hot, the delivery driver was really nice I would highly recommend eating here. I would order from here again. Thanks.
Loved the food, really delicious burgers - definately will order again. Amazing, and the Mac n Cheese Bites are great too!
Our go to takeaway!! Reasonable price and awesome tasting burgers!!
Really disappointed with the cheesy chips, different cheese was used from normal that no one liked.
31/10/2017
Havanas do offer really tasty food and drinks for a pretty good price. However, we always seem to have something go wrong with our order (though it's often something as small as getting whipped cream on the milkshakes when we specified not to have any). No matter where we are ordering from, they always have difficulty finding us, and this previous order took 2 hours to arrive, despite it being a Sunday night!! Was not impressed this time.
Great food cooked fresh. No faults only I hate paying for 2 dios and recieveing 1 bigger pot my boyfriend eats it all lol
Food was amazing great price and the shakes was thick only thing should make the burgers as a meal with chips
Food was amazing great price and the shakes was thick only thing should make the burgers as a meal with chips
Burgers not the best and wrong milkshake order.
Lovely food as usual, very good customer service, helpful staff.
As a group we are continuously telling friends and family about the great tasting food sold at Havanas! Friends and family now order from Havanas too and would also recommend to people. Thank you!
As a group we are continuously telling friends and family about the great tasting food sold at Havanas! Friends and family now order from Havanas too and would also recommend to people. Thank you!
lower delivery times and would make your company 100% one of the best.
The chicken burger I had I couldn't eat all of as the quality of the meat wasn't of great standard, very chewy, I always order the same from you and have never had this problem before
Website a bit fiddly- couldn't choose no mushrooms on cheesy king burger. Burgers good but too much mayo. Shakes nice but could be a bit stronger flavour.
I had an issue with a previous order. Told the shop and they replied almost immediately and guaranteed my next meal would be free. It was a 2 weeks till I ordered again, but sure enough it turned up free. Excellent customer service at all times.
Bun was burnt on top and ice cream in shake had melted but fries and chicken in the burger were great. I find havanas very hit and miss, some days it'll be all perfect with no complaints, some days there'll be things that let them down whether taste or the way the food has been prepared or cooked. Overall good service and tasty burgers but not always consistent.
Best value and quality takeaway in the area.
Best value and quality takeaway in the area.
Please make sure that tomato and onion aren't added to the burger. Awesome though. Very quick. Very friendly lady that delivered the food too.
I thought the price was really good value for excellent burgers. We all had a different burger and each one was great. Definitely order again. Thanks Havanna burgers.
We've had havanas every night this week we're so in love
I just love the taste of your burgers!!!
Nice burgers, great shakes, and the fries are some of the best I've ever had.
Love the food but why does it take so long to arrive approx 1h 25mins??
The best burgers I have eaten for a long time!
Everything was great, food quality, taste and friendly staff! The only problem was the really long delivery time of 1 hour 15 minutes! But the food was delicious as always!
A bit cheeky asking for a fee to subsidise the cost to you for paying by card online, and unfair to charge £1 delivery fee. Food quality is great, you are pretty expensive but then I guess you class yourself as 'gourmet burger' restaurant so thats fair enough, however when spending over £20 on food I would expect for delivery costs/card costs to be absorbed by yourself, whether it is through a small increase in your prices or otherwise. Yes we will use you again as your food is great but I just feel like your 'extra charges' are a little unfair when spending so much money! Best wishes
Lovely meal
Absolutely piping hot and delicious food, looking forward to the next time. Credit where its due this was the best delivery in a very long time
We had to wait an extra half an hour for the cake as it was forgotten by either the store or driver but luckily the driver was very polite about it, as otherwise I wouldn't have been too happy as this is the second disappointing delivery we have had with you.
Good food but delivery takes too long
Absolutely loved it!!! Well worth the wait. Think you have become our new treat place!!! Xxx
The order took nearly two hours to be delivered and all we ordered was a cheesy chips, large chips and two milkshakes which I think is a bit unacceptable. It's a shame really as the food and drink was lovely.
I love ordering from here but my last order took 1.5 hours to arrive and it was disappointing. I hope this is a one-off!
Food was great, delivery time was terrible and is the only thing that would potentially put us off ordering again. Email said an hour but it was nearer an hour and forty- if the email had said this it wouldn't have been a problem but it said an hour and there was no follow up to advise it would be later